Consumers searching online at http://maps.live.com for businesses such as area restaurants, hotels or car dealerships can now conveniently click to make free PC-to-phone calls to many advertisers, using the power of the Verizon Business IP network. Read the rest of this entry »
AT&T Inc. (NYSE: T) today announced the successful implementation of an innovative voice solution for NSTAR to reinvent the way the Massachusetts-based electric and gas utility manages incoming customer service calls. Under a $3 million four-year contract, AT&T will provide NSTAR with AT&T VoiceTone, a natural-language solution that quickly and accurately responds to customers’ precise needs. Read the rest of this entry »
Wal-Mart has come to an agreement to sell Skype products in there store in a special section, like handsets, webcams and other Skype equipment.
“This relationship with Wal-Mart will increase exposure for Skype and our hardware partners in a single dedicated Internet communications section,” Don Albert, vice president and general manager of Skype North America, said in a statement. “Our research suggests that when users add a Skype-certified accessory like a headset, handset or Webcam, it greatly enhances their experience, and they use Skype more to connect with family, friends and business colleagues.”
Read the story on ZD-net.
Qwest is the first carrier to launch products and services for Networx Universal, a contract awarded from the Government Services Administration (GSA) worth approximately $20 billion, to provide leading-edge voice, data and video services, including managed and secure advanced data networks, to the federal government during the next 10 years. Read the rest of this entry »
Sprint Nextel is taking legal action against a number of companies involved in a wide-ranging scheme to abuse the intercarrier compensation system. This illegal scheme abuses a system intended to keep the price of basic telephone service affordable for rural consumers. Read the rest of this entry »
Qwest announced its sixth consecutive ranking as the top performer in the local telecommunications carrier segment for directory-assistance services, according to the Paisley National Directory Assistance Performance Index (SM). Qwest also received overall top industry honors for directory-assistance speech recognition and lagniappe customer service (the Paisley Index hallmark of a perfectly handled call). Read the rest of this entry »
Qwest Communications International Inc. (NYSE: Q) today reported solid first quarter 2007 results highlighted by sequential and year-over-year margin expansion as well as significant net income and earnings per share growth. For the quarter, Qwest reported earnings of $240 million, or $0.12 per diluted share compared with earnings of $88 million, or $0.05 per diluted share in the first quarter 2006. Read the rest of this entry »