BellSouth Expands VoIP portfolio with Avaya Solutions

BellShouthBellSouth announced today that it has entered into an agreement with Avaya to resell Avaya IP telephony solutions to businesses. Customers can now work with BellSouth as a single point of contact to address telephony, messaging and contact center requirements using Avaya’s broad portfolio of IP-based solutions.

“BellSouth has a history of delivering outstanding customer service and unmatched breadth of technology options for businesses,” said Dick Anderson, vice chairman and president – Business Markets, BellSouth. “Avaya is a global leader in IP communications applications, systems and services and its solutions add substantial strength to BellSouth’s business product portfolio.”

BellSouth will market and sell Avaya IP telephony including the following product suites and services:

   – Avaya MultiVantage® Communications Applications – includes Avaya
     Communication Manager IP telephony software and contact center,
     messaging, mobility and business continuity applications.
   – Avaya MultiVantage® Express – designed specifically for mid-sized
     businesses, this single-server solution provides the power of Avaya
     Communication Manager with built-in communications, messaging, mobility
     and management applications.
   – Avaya IP Office – flexible, converged voice and data system designed
     for small and mid-sized businesses.  IP Office enables businesses to
     deploy an infrastructure that supports full-featured traditional voice
     functionality today with the option to migrate to IP telephony in the
     future.
   – Avaya one-X™ Mobile, Desktop and Deskphone Editions – unique family
     of devices provides consistent business features and one number access
     to and from users with cellular, PC-based or desktop phones.
   – Avaya Professional and IP Support Services – deliver pre- and post-
     installation consulting and management services for IP telephony
     customer support.
“With Avaya, BellSouth can deliver standards-based business IP solutions that provide the resiliency, security, mobility and emergency services support that customers demand,” said Ralph Nimergood, vice president – Systems Integrator/Service Provider Channel, Avaya. “BellSouth has a broad portfolio of Avaya solutions that enable them to meet the needs of any size business and deliver IP telephony in the way customers feel is right for them.”

BellSouth has delivered voice over IP solutions to businesses for five years and supports a full range of professional and managed services on Avaya and other leading manufacturers’ platforms.

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