Qwest Communications International Inc. (NYSE: Q) today announced that smooth and successful network migrations for customers are ensured with its new and enhanced Qwest iQ Networking service with project management.
Qwest’s iQ Networking service is a multi-protocol label switching (MPLS)-based wide-area network (WAN) platform for business customers worldwide. Qwest enterprise customers use the service as the underlying data infrastructure to connect all of their locations.
Qwest’s project management service is critical for businesses of all sizes. Migrating from Frame Relay Service or other types of legacy networks to MPLS can be complex and resource-intensive. The project management service offers eligible Qwest business customers an expert manager for the day-to-day tasks before, during and through complete implementation of new iQ Private Port solutions.
“From experience, we know that migration to a new network can be challenging. Through this transition management service, Qwest helps customers avoid common migration issues and missteps,” said Eric Bozich, vice president, network services for Qwest. “Qwest iQ Networking, coupled with project management service, is a great way to address the real business challenges associated with any evolution to a new enterprise network. Ensuring customers are completely satisfied with their solution is our top priority.”
“At IDC, our research shows that network migration is a critical concern for many CIOs and network managers alike,” said Sean Hackett, research manager for IDC. “We believe that a service provider offering, like Qwest’s transition management, will help ease these concerns.”
Qwest launched iQ Networking in early 2004 as the company’s convergence platform supporting any number of applications, such as Voice over Internet Protocol (VoIP), messaging and other IP communications. Qwest iQ Networking focuses on solving business problems, reducing total cost and delivering an unparalleled customer service experience.